Website banners

Q: What is our Back to the Future plan?

From 26th July – 29th August we will be delivering our Summer programme which you can find on our website here.  All sessions must be booked in advance using our online booking system or alternatively you can call our reception on 020 3941 6722.  During the week beginning 30th August we will be closed to allow for staff training and preparation for returning to our usual timetable from 6th September.

We are following the National Youth Agency guidance which is focussed around robust hygiene, keeping the venue clean, appropriate social distancing and wearing of face coverings iwhen appropriate.

All plans will be closely monitored and adjusted in response to any learning and external factors.

Q: With your plans, who will be able to access face-to-face provision (indoor or outdoor) and how have you arrived at that decision?

All Youth Zone members will be able to access the offer. We have introduced our online booking systems for members to sign up to their session. However, you can also sign up by calling us on 020 3941 6722, emailing enquiries@futureyouthzone.org or direct messaging us on social media.

Q: How many young people will be able to access face-to-face provision (indoor or outdoor) at any one time?

We have allocated capacity for each room within the Youth Zone. Once this is reached we will be operating on a one in one out basis. We will be using different parts of the building and the outside space.

All plans will be closely monitored and adjusted in response to any learning and external factors.

Q: What activities will young people be able to take part in?

Members will still be able to thoroughly enjoy a varied and fun offer each time they are welcomed into Future from arts, sports and recreational activities.

Q: Will my child be able to attend with their friends?

This will be possible if your child and their friends have been booked the to attend the Youth Zone in the same session.

Young people, parents or guardians can also request to attend the Youth Zone by calling us on 020 3941 6722, emailing enquiries@futureyouthzone.org or direct messaging us on social media.

Q: Is it still 50p per visit, and will you be accepting cash?

Yes we have reintroduced 50p per visit and we are taking cash and card.

Q: What happens if my annual membership has run out?

You can renew your Youth Zone membership via our website here.

Q: What measures have you taken to ensure your plan is safe and how will you be managing social distancing and hygiene measures?

We will continue to follow guidance from the National Youth Agency. We have conducted a detailed COVID-19 RISK ASSESSMENT which can be viewed here and modified aspects of service delivery and building use in line with the guidance.
We will endeavour to keep the building as clean as possible, encourage young people and staff to wash their hands regularly, wear face coverings when appropriate and maintain adequate social distancing where possible.
All plans will be closely monitored and adjusted in response to internal and external factors.

Q: What will be the process for my child who is coming in to attend a session? 

Parents can utilise the drop off zone outside if travelling by car.
We ask that parents and carers take responsibility to ensure young people do not have Coronavirus symptoms before coming to the Youth Zone. These symptoms include: a high temperature, a new continuous cough, a lose or change in your sense of smell or taste.

Q: Will young people be able to or be required to wear masks?

Face coverings are available for all staff and young people to utilise during their time at the Youth Zone.  We will be continuing to recommend their use in crowded areas or situations when it is not possible to maintain adequate social distancing.

Q: Have you made changes to the building and how it is used?

We have put a screen up at reception and have mapped out 2 metre markings within the Youth Zone to help young people and employees maintain adequate social distancing. There are posters up around the build about hygiene, hand washing and safety. We have a one-way system where appropriate and this is clearly marked out. We have revised usage and capacity of the rooms to ensure young people and youth workers can maintain social distancing.

There is hand sanitiser available throughout the building.

Q: Who has been consulted regarding the plan? 

The plan has been created using guidance from the National Youth Agency.

Q: Have workers and volunteers received additional training?

Yes. All staff and volunteers have received additional training. The training has covered social distancing, hygiene and how to adapt the Youth Zone offer within National Youth Agency guidance.

Q: Will workers and volunteers be wearing PPE such as masks?

Face coverings are available for all staff and young people to utilise during their time at the Youth Zone.  We will be continuing to recommend their use in crowded areas or situations when it is not possible to maintain adequate social distancing.

Q: Will workers and volunteers be regularly tested?

All staff and volunteers have access to lateral flow tests and we encourage testing on a regular basis to help keep all Youth Zone visitors safe.
We request that staff, volunteers and young people do not attend the Youth Zone if they, or someone in their household, display any Coronavirus (COVID-19) symptoms. They should follow government guidance on self-isolation, using the track and trace service and being tested.

Q: What will you do if someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus (COVID-19)?

In line with government guidance the Youth Zone will maintain records of all people who enter the building and will share these with NHS Test and Trace where requested.  We will work with all relevant bodies to decide on appropriate actions should it become apparent that someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus (COVID-19).

Q: Who should I speak to if I want more information about Future Youth Zone’s Back to the Future reopening plan?

You can contact our team on enquiries@futureyouthzone.org or 0203 941 6722

Additional useful guidance links:
NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
Government guidance and support: https://www.gov.uk/coronavirus
The Mix: https://www.themix.org.uk
BD CAN: https://www.lbbd.gov.uk/let-us-know-if-you-need-help-or-support