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Q: What is our Back to the Future plan?

Our Junior, Senior and Futurebility sessions are now available for young people during our normal sessions times but these must be booked in advance using our online booking system or alternatively call our reception on 020 3941 6722 to book.Youth Workers will be out and about in the local community every day from 4pm talking and providing support to young people. We are continuing to do home visits and wellbeing calls to members.

The National Youth Agency guidance allows us to work with groups of up 15 people, with multiple groups using different parts of the building and outside space. Strict capacity management, social distancing and hygiene measures will be in place that are in-line with guidance from the government.

Measures may involve staggering and rotating attendance to maintain safe capacity levels, increased outdoor activities where possible and a limit on the amount of time young people spend at the Youth Zone.

All plans will be closely monitored and adjusted in response to any learning and external factors.

Q: How are services and provision going to change?

We have reintroduced our Junior, Senior and Futurebility sessions available for young people during our normal sessions times but these must be booked in advance using our online booking system.

We have introduced our online booking system to ensure that young people can book onto sessions and safely attend the Youth Zone in line with government guidance. However, you can also sign up by calling us on 020 3941 6722, emailing enquiries@futureyouthzone.orgor direct messaging us on social media.

Q: With your plans, who will be able to access face-to-face provision (indoor or outdoor) and how have you arrived at that decision?

All Youth Zone members will be able to access the offer. We have introduced our online booking systems for members to sign up to their favourite sessions. However, you can also sign up by calling us on 020 3941 6722, emailing enquiries@futureyouthzone.org or direct messaging us on social media.

Q: How many young people will be able to access face-to-face provision (indoor or outdoor) at any one time?

National Youth Agency guidance allows us to work with groups of up 15 people, with multiple groups using different parts of the building and outside space.

All plans will be closely monitored and adjusted in response to any learning and external factors.

Q: What hours will the face-to-face provision be available, and where will it take place?

Youth Zone opening hours will be going back to normal for term time. Our outdoor provision and outreach work will be conducted during those times. See our sessions times here.

Q: What activities will young people be able to take part in?

Youth Workers have adapted all of young people’s favourite activities to allow for social distancing. Members will still be able to thoroughly enjoy a varied and fun offer each time they are welcomed into Future from arts, sports and recreational activities.

Q: Will my child be able to attend with their friends?

This will be possible if your child and their friends have been booked the to attend the Youth Zone in the same session. However, they will need to maintain social distancing.

Young people, parents or guardians can also request to attend the Youth Zone by calling us on 020 3941 6722, emailing enquiries@futureyouthzone.org or direct messaging us on social media.

Q: Is it still 50p per visit, and will you be accepting cash?

No. We appreciate that it is a difficult time for many families and will therefore be waiving the 50p entrance fee until further notice.

Q: What happens if my annual membership has run out?

We have also frozen all £5 membership renewals till the 26th October 2020.

Q: What measures have you taken to ensure your plan is safe and how will you be managing social distancing and hygiene measures?

We will continue to follow guidance from the government, NHS, Public Health England, Health and Safety Executive and wider stakeholders.

We have conducted a detailed COVID 19 RISK ASSESSMENT which can be viewed here and modified aspects of service delivery and building use in line with restrictions and guidance.

We have marked out 2-metre spacings within the Youth Zone to help young people and employees maintain this distance. We will remain vigilant and enforce this rule as best we can.

A screen has been put in place at reception. Hand sanitizer will be available throughout the building and regular handwashing will be encouraged.

There will be regular cleaning and disinfecting of surfaces and objects that are frequently touched by young people and staff. Deep cleans are scheduled daily before we open the Youth Zone to young people.

All plans will be closely monitored and adjusted in response to internal and external factors.

Q: What will be the process for my child who is coming in to attend a session? 

Parents can utilise the drop off zone outside if travelling by car.
We ask that parents and carers take responsibility to ensure young people do not have Coronavirus symptoms before coming to the Youth Zone. These symptoms include: a high temperature, a new continuous cough, a lose or change in your sense of smell or taste.

Young people will leave at staggered intervals, with collection and pick up by parents taking place on the grass outside the main entrance. A member of the team will be available to support young people to the drop off zone and or bus stops upon exit.

Q: Will young people be able to or be required to wear masks?

All young people over the age of 11 are required to wear a face covering unless with good reason when attending Future Youth Zone.  We are mindful that some individuals and groups have reasonable excuses for not wearing a face covering due to age, health or other conditions which are not always visible.
Young people will be informed of this regulation when they enter the Youth Zone and face coverings be available if they don’t already have one. It is not necessary for young people to wear face coverings when they are outside, when they are eating, when they are taking part in physical activity or where there is another reasonable excuse due to reasons that might not be visible.

Q: Have you made changes to the building and how it is used?

We have put screen up at reception and have mapped out 2 metre markings within the Youth Zone to help young people and employees maintain this distance. There are posters up around the build about hygiene, hand washing and safety. We have a one-way system where appropriate and this is clearly marked out. We have revised usage of some rooms to ensure young people and youth workers can maintain social distancing.

We’ve also stopped free roaming of the building and young people will be kept in their groups with specific break and mealtimes. We are ensuring that young people remain in their group for the duration of the visit to the Youth Zone.

There will be hand sanitiser available throughout the building.

Q: Who has been consulted regarding the plan? 

The plan has been created using guidance from the government, National Youth Agency, NHS, Public Health England, Health and Safety Executive and our wider stakeholders.

Q: Have workers and volunteers received additional training?

Yes. All staff and volunteers have received additional training. The training has covered social distancing, hygiene and how to adapt the Youth Zone offer within government guidelines

Q: Will workers and volunteers be wearing PPE such as masks?

In-line with government guidance, workers and volunteers can choose to wear a mask if they wish as long as they do not have any health conditions that would prevent them from doing so.

Q: Will workers and volunteers be regularly tested?

In-line with the current government guidance staff do not need to be routinely tested.
We request that staff, volunteers and young people do not attend the Youth Zone if they, or someone in their household, display any Coronavirus (COVID-19) symptoms. They should follow government guidance on self-isolation, using the track and trace service and being tested.

Q: What will you do if someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus (COVID-19)?

In line with government guidance the Youth Zone will maintain records of all people who enter the building and will share these with NHS Test and Trace where requested.  We will work with all relevant bodies to decide on appropriate actions should it become apparent that someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus (COVID-19).

Q: Who should I speak to if I want more information about Future Youth Zone’s Back to the Future reopening plan?

You can contact our Head of Youth Work  Zakaria Hussain on zakaria.hussain@futureyouthzone.org or 0203 941 6722

Additional useful guidance links:
NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
Government guidance and support: https://www.gov.uk/coronavirus
The Mix: https://www.themix.org.uk
BD CAN: https://www.lbbd.gov.uk/let-us-know-if-you-need-help-or-support